Do sweep or vacuum floor areas prior to cleaning to remove any dust or debris.
Do test scouring powders and sealants on a small area prior to full application.
Do use a sealer on grout joints shortly after installation and use products compatible with cleaning grout joints.
Do rinse entire area with clear water after cleaning to remove any cleaning solution residue.
Do have a damaged or broken tile removed and replaced only by a qualified tile contractor.
Don’ts
Do not use cleaners containing acid or bleach for routine maintenance.
Do not use wax based cleaners, oil-based detergents or sealants to maintain your tile (sealants may be used on grout joints).
Do not harsh cleaning aids like steel wool pads or any scouring pads containing metal.
Do not use a cleaning agent that contains color (unglazed tile only)
Hardwood:
DO’s
Do vacuum and sweep your floor frequently, especially in high-traffic areas.
Do keep pets’ nails trimmed and their paws free of dirt, gravel, grease, oil, and stains.
Do use protective window coverings to block fade-causing UV rays and excessive heat from direct sunlight, and rearrange rugs and furniture periodically to help your floor age evenly.
Do remove shoes with spiked or damaged heels before walking on floor.
Do use a humidifier during heating seasons to help reduce wood shrinkage and maintain proper relative humidity (between 35% – 55%).
Don’ts
Do not wet-mop, damp-mop, or clean your floor with water or other liquids.
Do not use hardwood floor-cleaning or buffing machines or steam cleaners.
Do not use oil soaps, liquid or paste wax or other household products containing oil (such as citrus, lemon or tung oil), silicon or ammonia to clean floor.
Do not use harsh cleaning aids such as steel wool pads, any scouring pads containing metal or scouring powders.
Do not use 2-in-1 cleaners with polish that may contain acrylics or urethane polish to restore gloss.
