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- Do sweep or vacuum floor areas prior to cleaning to remove any dust or debris.
- Do test scouring powders and sealants on a small area prior to full application.
- Do use a sealer on grout joints shortly after installation and use products compatible with cleaning grout joints.
- Do rinse entire area with clear water after cleaning to remove any cleaning solution residue.
- Do have a damaged or broken tile removed and replaced only by a qualified tile contractor.
- Do not use cleaners containing acid or bleach for routine maintenance.
- Do not use wax based cleaners, oil-based detergents or sealants to maintain your tile (sealants may be used on grout joints).
- Do not harsh cleaning aids like steel wool pads or any scouring pads containing metal.
- Do not use a cleaning agent that contains color (unglazed tile only)
- Do vacuum and sweep your floor frequently, especially in high-traffic areas.
- Do keep pets’ nails trimmed and their paws free of dirt, gravel, grease, oil, and stains.
- Do use protective window coverings to block fade-causing UV rays and excessive heat from direct sunlight, and rearrange rugs and furniture periodically to help your floor age evenly.
- Do remove shoes with spiked or damaged heels before walking on floor.
- Do use a humidifier during heating seasons to help reduce wood shrinkage and maintain proper relative humidity (between 35% – 55%).
- Do not wet-mop, damp-mop, or clean your floor with water or other liquids.
- Do not use hardwood floor-cleaning or buffing machines or steam cleaners.
- Do not use oil soaps, liquid or paste wax or other household products containing oil (such as citrus, lemon or tung oil), silicon or ammonia to clean floor.
- Do not use harsh cleaning aids such as steel wool pads, any scouring pads containing metal or scouring powders.
- Do not use 2-in-1 cleaners with polish that may contain acrylics or urethane polish to restore gloss.